Refund policy

OUR RETURN AND EXCHANGE POLICY

If we shipped your order was shipped incorrectly or you received any damaged or defective parts you may also choose to exchange them within 30 calendar days. All merchandise must be returned in the original packaging. Exchanges will not be granted to items that have been deemed used or damaged by Docktail® Bar. Please include a copy of the original receipt of purchase. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly or the merchandise is defective. Docktail® Bar reserves the right to refuse exchanges of damaged or used items at our sole discretion. For products purchased directly from our authorized dealers, their return/exchange policy applies — please contact them directly for more information.

Exchange and return policies only apply to products purchased directly from Docktail® Bar via phone or website.

Our Exchange Policy
You can return/exchange your product(s) up to 30 calendar days from the original purchase date. After 30 calendar days from the date of purchase all sales are final. All merchandise must be in original condition and returned in the original packaging. Refunds will not be granted to items that have been deemed used or damaged at Docktail® Bar’s sole discretion. In order to be considered for an exchange in whole or part, please include a copy of the original receipt of purchase. Original and return shipping costs are not eligible for credit unless the merchandise was shipped incorrectly or was defective. Docktail® Bar reserves the right to refuse exchanges of damaged or used items at its sole discretion. Please contact the Docktail® Bar customer service team by email customerservice@docktailbar.com to determine your exchange eligibility and shipping instructions. This exchange policy only applies to products purchased directly from Docktail® Bar via phone or website.

Our Return Policy

You can return your product(s) up to 30 calendar days from the original purchase date. After 30 calendar days from the date of purchase, all sales are final. Any items that have been used or damaged will not be accepted. All returned items must be in the original condition and in their original mailing package. Refunds will not be granted to items that have been deemed used or damaged by Docktail™ Bar. Please include a copy of the original receipt of purchase. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly or was defective. Docktail® Bar reserves the right to refuse to accept items returned at our sole discretion.

No refunds, returns, or exchanges will be given on merchandise returned after 30 calendar days of the original purchase date. Please contact the Docktail® Bar customer service team by email at customerservice@docktailbar.com to determine if you are eligible for a return. This return policy only applies to products purchased directly from Docktail® Bar via phone or website. For products purchased directly from our authorized dealers or retailers their return/exchange policy applies — please contact them directly for more information. This return policy only applies to products purchased directly from Docktail® Bar via phone or website.

Return shipping address:
Docktail Bar
Steve Fill
1740 SW 2nd St.
Fort Lauderdale, FL 33312