Ordered this as a gift for my boyfriend. When it arrived he noticed that the bait table was made incorrectly. I sent an email and received a response almost instantly. We sent a picture of the table and Docktail saw it was their error. They immediately shipped a new (correct) table. This is the kind of customer service that is lacking with other companies. We are extremely happy with the product and cannot wait to use it. Thank you Docktail Bar for creating such an amazing product.